Trust Factory

Monday 3 April


The Trust Factory is a produced event curating big sessions with big topics, delivered in one day only.  Expert speakers, present independent talks in 10 minutes or less, later collaborating to support informative moderated discussion and topical audience engagement.

The Trust Factory brings together local and international minds to collaboratively and cooperatively engage audiences via a loosely coupled narrative that explores the nature of our role in the natural world and the characteristics defined via language into our world wide web.  

Participating, are those involved in establishing the internet industry, multimedia and new web industries side by side with those involved in United Nations and Human Aid works, those instrumental in fields of WWW and governance, law-enforcement, education, research and other facets of our broader societal framework now depending upon the web.  Through an interactive journey the considerations of the works being done world-wide and how foundations of our modernising world will be defined as it evolves to meet our needs as expressed by values.

As modern challenges are exhibited worldwide, The Trust Factory is considered a prelude to activities provided throughout the festival of a web. As Society defines means to incorporate knowledge economy, artificial intelligence, digital identity, online (machine readable) records, new internet connected devices and online services that are reach our retail shelves.

The Trust Factory brings together local and international experts and professionals for the first time in history to deliver an experience that is purposefully unforgettable as an experience.

The Trust Factory is curated in service of furnishing others with improved means to respond in a timely fashion as to meet the challenge of working together, to build systems, of trust that our societies depend upon.

You are invited to participate.  Tickets are Limited.


Trust Factory logo


Middle English: from Old Norse traust, from traustr ‘strong’; the verb from Old Norse treysta, assimilated to the noun.


Historical: An establishment for traders carrying on business in a foreign country.‘he is chaplain to the British factory at St Petersburg’.

Trust Factory Program

Building the Australian Foundations

What did those involved in establishing the foundations for our modern digital economy and society think that they were creating?  Has government, industry and our society harnessed the possibilities created by multimedia, the internet, and the world-wide-web? Have they done so in such a way that reflects the opportunities those founders believed in so passionately? In this first Web Civics session, those who were pioneers at this time share their experiences, their spirit of ‘adventure’ and thoughts on how our digital capabilities have been harnessed to confront the important challenges of today.

Digital Governance | Data via API 

The ultimate goals of digital governance is to empower and accelerate an agency’s ability to execute informed decisions. Data via API is a leading means to help organisations operate efficiently and effectively, in achieving its goals. Data via API provides the means to improve governance in relation to employees, stakeholders, academics, researchers, consumers and indeed also, citizens and in the interests of humanitarian causes.

As Governance Professionals, where should our expectations be set? What should we be able to do? With challenges of Privacy, Data-Sharing, corporate citizenship and the slow and expensive manual alternatives; This session is aimed at governance innovation as leading innovators present their ideas about the future they want.

A Dignity-Preserving Web

With great opportunity brings with it enormous responsibility.  In the late 70s some incredible Australians were involved in a world-wide effort to enshrine our shared values as a charter for the future online; including virtues of privacy, ‘rule of law’ and the need to live without surveillance. It is evident that we need amend our statements of values; as the world we have created, considered unimaginable 40 years ago, features different modern qualities.

Our world of IP operates via the economics of online providers, who deliver their services ‘freely’ from their ‘choice of law’.  We purchase the internet connected devices and telecommunication services we need to interact with these online services, funded by ‘advertisers’, who collect the benefits of information accumulated about us. How do we preserve dignity? Do the considerations of dignity positively influence our shared values, or of moral rights?

If we want our web to enshrine dignity; if we want to preserve our natural world; and, the means of our economy to provide meaningful support for life on earth, how do we respect the human virtues of dignity?

Engineering for our Natural World

A ubiquity of advanced technology will not help us if our natural environment looses its diversity of living species or becomes a hostile environment in which safety of life and liberty become increasingly expensive or privileged.

This session calls for practical ideas, concrete examples, empirical evidence, and for discussion of their theoretical, philosophical, political and ethical underpinnings.



The Past & Future of Important Documents

Our lives are enshrined by important documents: from our birth, marriage and death certificates through to our passports; drivers licenses; contracts; deeds; doctors certificates and academic transcripts; along with documents such as ideas distilled as patents or registered designs.

On the web are a multitude of other important documents – including metadata records from tagged digital photos that can be used to provide evidence for a situation – that are much more important that the format of our print based receipts or payslips.

Managing important Documents via the WWW is changing the way our world works for good.


The Future Experience of WWW

The debate rages about broadband access, ‘internet of things’ and how our new tools help us live a better life.

How does internet policy influence the lives of the elderly, those with disability.  Should new mum’s working at 2am whilst breast feeding get paid?  Should we easily be able to help someone by donating baby formula?

Should we expect more than a thermal receipt that fades in sunlight when the machine that’s printing it can do better.  How will our biometric information, and the biological information processed by machines support our health and wellbeing in a safe society, improve the way our society operates and how it will help us thrive?

The Future of Naturalised Interfaces

Do we want to continue to manufacture screens and things we do not need – when simply, a pair of glasses might do? The future of naturalised interfaces blends the cyberspace with reality, through the retina into the mind.

Does it mean you will automatically via any camera, microphone or sensor; become indexed, so your competitors can inspect your credit records as a ‘pop-up’, on their expensive modern pair of connected glasses.


The Future of Socioeconomic Participation

Truth, fiction, knowledge and achievement; the choices made by people, and the impact choices have upon others.  Verifiable Claims technologies are becoming part of the web; delivering networked machine-readable documents that can interact with machine-intelligence systems to influence our world in many ways.

These systems deliver the means to transfer claims about the past online, in searchable and linkable formats, designed to be trusted by our largest institutions and their fiduciary stakeholders. The opportunities presented by Verifiable Claims is significant; but, how do we design these systems in ways that improve access to our values?


 Our speakers include:

Narelle Clark

Narelle Clark

Narelle Clark is a data communications and Internet specialist who has been working in advanced technology areas consistently throughout her career. Specialising in the application of networks and systems, Narelle has a broad technical and strategic view of Internet scale ICT delivery and has been a user, builder, operator and researcher of Internet networks since 1986, both for major telcos and research agencies. With a strong background in public (government and not-for-profit) and private sector organisations in both organisational leadership and governance, Narelle has both practical and academic expertise. Narelle holds a Bachelor of Applied Science (Physics), a Masters in Engineering (majoring in information systems and telecommunications), and a postgraduate diploma in management.

Narelle has been involved in one of ISOC’s strongest chapters, ISOC-AU, since it was formed in 1996 and is currently the Deputy CEO of the Australian Communications Consumer Action Network (ACCAN) and participates in a range of consumer consultation forums on communications issues. ACCAN is the peak body for advocacy on behalf of communications consumers in Australia and campaigns actively for affordable, accessible and available communications.

Steven De Costa

Steven De Costa

Steven has worked in the internet and multimedia industry since 1997, starting his own business in 2001. He has experience with, and provides leadership in all areas of digital operation including management, governance and strategy through to HTML, programming, animation, QA Testing, design and marketing. A strong communicator, Steven holds a Bachelor of Economics from the Australian National University.

As an open data and open knowledge community contributor he is Co-Secretary and Treasurer of Open Knowledge Australia, member of the Steering Group and Community Team Lead for the CKAN Association, an organiser of and founder of

Richard Heale

AIMIA (the Australian Interactive Media Industry Association) was founded by Richard Heale the CEO of the Perth based New Media company Interactive Logic and a group of other invited CEO’s from companies in Sydney, Melbourne.

The idea for AIMIA came from a conversation between Richard and Michael Gale who at the time was the CEO of the Authorware distributorship in Australia. At this meeting Richard Heale brought a Perth lawyer, Martin Haas of Murie Edward, to draft an initial constitution – and AIMIA was born.

Andrew MacLeod

Andrew MacLeod

Andrew MacLeod has served as CEO of the committee for Melbourne and as Chief of Operations of the United Nations Emergency Coordination Centre.  From 2003-05 MacLeod was head of the Early Warning and Emergency Preparedness for UDHCR. Andrew has worked with the International Committee of the Red Cross (ICRC) and for his first deployment to the Balkans, was awarded the Humanitarian Overseas Service Medal with a Second award of the Humanitarian Overseas Service Medal for Rwanda.  Andrew has served as GM: Community, Communications and External Relationships for Rio Tinto. Management Board Member for NYC based Cornerstone Capital, chair of Advisory Board for Gravitas Capital, Chairman of Griffin Law and Senior Advisor to UK Based Critical Resource, former platoon Commander for the British Army.  Andrew is a board member and former Chairman of Principle for Social Investments, Visiting Professor Kings College London, Vice Chancellor’s Distinguished Fellow Deakin University, Humanitarian Lawyer, Senior Advisor for Home Strings a crowdfunding investment platform for emerging and frontier markets and maintains a commission as an Australian Army reserve officer

James Horton

James Horton

James Horton is a data technology advisor, strategist and connector. He is Managing Director at Datanomics, an advisory and collaborative innovation practice focused on the development of new business and industry development models based on trust-permission based shared data exchanges.

Horton has over 25 years of experience in developing and leading datacentric technology initiatives for both multinational and start-up enterprises across Australia and the Asia-Pacific region. He assists private and public sector organisations in developing strategies to maximise the value of their data and data-technology related assets. Horton has a Bachelor of Business from the University of South Australia and an MBA from ANU.

Pia Waugh

Pia Waugh

Pia Waugh is an open government and open data ninja, working within the machine to enable greater transparency, democratic engagement, citizen-centric design and real, pragmatic actual innovation in the public sector and beyond. Basically she is trying to do her part in establishing greater public benefit from publicly funded data, software and research.

Pia started work as an Adviser to Senator Kate Lundy in April 2009. During her time in this role Pia co-developed the internationally awarded “Public Sphere” consultation methodology with Senator Lundy, was involved in many IT policy areas & become an active member of the Australian and global Gov 2.0 community.

Pia ran the first and second GovCamp events in Canberra as well as the 2012, 2013 and 2014 GovHack events (all with teams of awesome volunteers!), and has worked hard to create and support demonstrators of open government throughout Australia. In 2016, GovHack attracted over 3000 participants competed across 40 locations, submitting 480 projects.

Pindar Wong

Pindar Wong

Pindar Wong co-founded Hong Kong’s first commercial ISP in 1993 and served as the first Vice-Chairman of the ICANN Board from 1999.  Pindar former roles have included being an elected Trustee of the Internet Society (2003-06), helped to introduce Creative Commons to Hong Kong, Alternative Chair for Asia-Pac Network Information Centre, Vice-Chairman of ICANN, Board Member of the public Interest Registry (.org), board member of Internet Society, Technical advisory board member of Packet Learning House, Editorial Advisory Board Member for Cisco Systems IP Journal, Advisor to UNDP Asia-Pac Development Information Programme, Advisor to the Asia Pacific Networking Group, Associate Member of the UNESCO’s Obicom Network and School Council Chairman for The Island School and is currently working to establish Hong Kong as a centre for Intellectual Property (IP) trading by creating open standards for digital copyright exchange (DCE).

Pindar is the Chairman of VeriFi (Hong Kong) Ltd., a discrete Internet Financial Infrastructure consultancy whilst working on ‘Smart Contract Initiatives’ and is a commissioner on the Global Commission on Internet Governance. He also serves on the Digital 21 Strategy Advisory Committee of the Hong Kong Government.

Registration Options

Trust Factory

Registration prices:

One Day – Monday 3 April

Full: $375;    Student: $225

Register - Trust Factory

This pass gives you access to Trust Factory on Monday 3 April.

Trust Factory delegates will be able to attend the Festival of the Web Welcome Function scheduled for Monday evening.

When you register:

You will be first asked to create your personal profile. This enables us to keep track of your registration and provide you with assistance and new information as and when it may become available.

The FESTIVAL PASSPORT provides access to every day and every event in the Festival of the Web. If you select this Pass, you will be able to attend Trust Factory, along with all other official events held during the Festival of the Web.

This Pass should be activated on Monday 3 April, and will provide access to Trust Factory and all events and activities planned for Tuesday 4 April, Wednesday 5 April, Thursday 6 April and Friday 7 April. This pass includes the WWW2017 Gala Dinner scheduled for Thursday 6 April.