If your company comprises of several different processes or departments, then you’ll know how tough it is to keep everything in sync. Data is the glue that binds everything together and so it’s crucial that each department has access to the latest and up-to-date versions. In addition, it’s important that they all abide to the same data collection system.
All of this is easily done with a good Enterprise Resource Planning Software. It essentially allows all of the departments and processes to use the same data source. As a result, there aren’t several different field names and attributes for the same data and nothing is unnecessarily duplicated. Also, there’s no need for each department to manually update their own books. All changes will be rolled out to a single common database, which each department has access to.
Not convinced yet? Read on and find out other ways your company can benefit from an ERP software.
Oversee Everything with One Software
And we do mean everything! Consider a large-scale manufacturing operation, where you have several complicated processes running simultaneously. This includes purchasing management, inventory management, accounting, human resources to name a few.
If you you’re using different software for each process, then there could be many problems including a lack of oversight. Senior managers will have to go through each and every individual spreadsheet to get a clear picture on the overall performance of the company. In contrast, an ERP software will consolidate all of that information under one platform for easier perusing.
You can set up automated flows as well. For instance, when the sales team uploads a confirmed purchase, the ERP software can be configures so that it automatically does the following in response:
- Create a transaction record for the finance team
- Create a pending job for the production or assembly department
- Update your stock
- Create a pending shipment record
If you’d like to purchase an ERP software that’s capable of automating processes, we highly recommend you get in touch with one of the best NetSuite integration partner in Australia.
If all departments have to spend time exchanging data back and forth, then you’re company is never going to achieve maximum possible efficiency. With the right ERP software, you can make inter-departmental communication a breeze. There’s no need for the sales team to manually notify the production team about a new order. Instead the software will automatically create a new task in the production team’s queue.
In a lot of companies, a significant amount of time and money is wasted due to erroneous communication. For instance, orders could be lost, inventory could be inaccurately updated, items could be shipped at the wrong date or to the wrong address…etc. By integrating an ERP software into your business operations, you can ensure that nothing gets lost in translation.
Improve Your Customer Service
Customers don’t just communicate with one department. They may speak to retail for information on new products, support for repair updates and management for serious complaints. With an ERP software all of these departments will have access to the most up-to-date records about the customer’s purchase history, communication record, preferences…etc. This way, each of your customer-facing employees will be better equipped to prove a more tailored personal service.
As you can see, the right ERP software helps you manage some of the more challenging aspects of running a business. You can gain insights on your company’s performance, automate the grunt work, improve efficiency, minimize errors and provide a better service to your customers.